Motor Finance Consumer Redress Scheme

Broker & dealer information request

Please respond within 31 days

In scope: agreements entered into before 20 December 2016

Only include agreements dated on or before 19/12/2016. Later agreements are outside this request.

The Financial Conduct Authority (FCA) has introduced an industry-wide Motor Finance Consumer Redress Scheme (PS26/3). This scheme requires firms to undertake a proactive review of historic motor finance agreements. Under the FCA’s CONRED framework where we do not hold sufficient records to complete this assessment, the FCA expects firms to take reasonable steps to obtain relevant information from brokers. To meet these obligations, we are required to take reasonable steps to obtain information from all parties involved in the sale of motor finance agreements to enable us to address redress under the FCA scheme. Given the scale of the scheme and to ensure timely and consistent delivery of customer outcomes, we ask that you provide a response within 31 days sharing the requested information or confirming that the information is not held.

Your details

Firm / trading name

Contact name

I am responding as a

Phone (optional)

Agreement information

Provide details for agreements entered into before 20/12/2016, upload a file, or confirm that no information is held.

Download CSV template

No information heldTick this box if you do not hold any records for Mallard Finance agreements entered into before 20 December 2016.

Columns: customer name, date of agreement, vehicle registration, amount lent, commission details

Enter agreements

Agreement 1

Customer name

Date of agreement

Must be on or before 19/12/2016

Vehicle registration number

Amount lent (£)

Amount / details of any commission

Add at least one agreement manually or via upload, unless you are confirming that no information is held.

By submitting you confirm the information provided is accurate to the best of your knowledge.